Return Policy

Last updated
November 13, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange.

Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:

Couchdeck Marketing Pvt Ltd
Attn: Returns
RMA #
A-302 Gahlot Residency, Plot-98, Sec-1-S, Raigad
New Panvel
Maharashtra
410206
India

Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange.

Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange

Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

  • SEO Services
  • SEO Link Building
  • Domain name registration

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  • Sale items are FINAL SALE and cannot be returned.
  • Hosting is covered as per the refund policy mentioned on the page.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: [email protected]